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Original topic:

Camera Crash

(Topic created on: 11-16-2023 06:24 PM)
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BambooMrLibay
Active Level 2
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Galaxy A
Please help me, my device keeps on crashing and powering off each time I capture using my camera. It's really annoying knowing the fact that this is a midrange device and not a budget friendly phone - samsung galaxy a54 5G. For me, at least...
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1 Solution


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Solution
Galaxy A
Hello. You may want to try this.

https://r1.community.samsung.com/t5/support/troubleshoot-the-camera-failed-warning-on-your-galaxy-ph...

Especially turning on safe mode. What it does is it disables all downloaded 3rd party applications. When in safe mode, if the issues don't persist then it may mean it's your 3rd party apps that may causing the issue. You might want to remove your recent downloaded apps. If it still happen even while on safe mode, then it could be the camera app itself or your phone already.

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6 Comments
Solution
Galaxy A
Hello. You may want to try this.

https://r1.community.samsung.com/t5/support/troubleshoot-the-camera-failed-warning-on-your-galaxy-ph...

Especially turning on safe mode. What it does is it disables all downloaded 3rd party applications. When in safe mode, if the issues don't persist then it may mean it's your 3rd party apps that may causing the issue. You might want to remove your recent downloaded apps. If it still happen even while on safe mode, then it could be the camera app itself or your phone already.
Galaxy A
Hi. Just checking. Did it work? Also, please click "ACCEPT AS SOLUTION" If you find my response helpful. I'd appreciate that. Thank you. 😊
BambooMrLibay
Active Level 2
Galaxy A
I really appreciate your help and suggestion, but sadly, it didn't work... I'm really scared for my phone, it's still new...
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Galaxy A
That's not cool. Best way to go is to have it checked. If it is a defect then your warranty should be able to cover it.
BambooMrLibay
Active Level 2
Galaxy A
Thank you so much, bro. I'll have it check once I have the time. Your help is too much, thank you!
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HankyPanky
Beginner Level 2
Galaxy A
Happens to me too. Randomly under 2x zoom.
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