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Original topic:

Camera flash issue.

(Topic created on: 08-03-2021 01:13 PM)
800 Views
a71-sss
Active Level 3
Options
Galaxy A

image

Is this a known issue? This happens everytime I use flash at night.
I'm using a71.
Need help pls.

13 REPLIES 13
R-jay09
Active Level 5
Galaxy A
May i know if you are using camera lens protector?
a71-sss
Active Level 3
Galaxy A
No sir. No phone case as well.
R-jay09
Active Level 5
Galaxy A
You may contact customer care free hotline regarding to that issue
a71-sss
Active Level 3
Galaxy A
Thank you.
Galaxy A
Hi, does your device is updated in June Security patch, i have the same issue it was really unrecognizable shots when i use my camera with april security patch, but when i update everyrhing has changed and my device optimize into stability. I hope this may help you.
a71-sss
Active Level 3
Galaxy A
Mine is up to date.clipboard_image_1628054260876.jpg
manzocy
Active Level 7
Galaxy A
I have no issue with my A71. What is your camera mode? Have you cleaned the lens and flash? Do you have the lens protector or case?
a71-sss
Active Level 3
Galaxy A
I tried all of the camera modes, it seems like whenever I use flash, its always going to be the result.
manzocy
Active Level 7
Galaxy A
Try to backup all your files and do factory reset. Might work else check with the service center.