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Resolved! Solved

Original topic:

Camera Version

(Topic created on: 02-08-2023 03:14 AM)
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jjxxari
Active Level 7
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‎02-08-2023 03:14 AM in 

Galaxy A

image

I just received a latest system update in my Galaxy A22, nag iba na version ng camera ko and it has the 2x toogle zoom which is nice, pero yung problem pa rin sa front cam ng nightmode andito pa rin 😭😭 I would accept nalang the fact na hindi na mafifix 😭
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TeamGalaxyRene
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‎02-08-2023 06:36 PM in 

Galaxy A

Hello jomari_Mendiola,

Thanks for sharing your camera experience with the recent updates on your Samsung Galaxy A22, but you still have issues with the front camera when using the night mode features.

We understand what you are feeling right now-missing the last camera setup you've become accustomed to using while taking photos using the front camera.

I'm hoping our dear Samsung members here were able to satisfy what you've been looking for.

 

For more assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  
 
Or our Samsung Customer Care direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
 
 
Let us know if you've found a solution by tapping "Accept as Solution" on the answer you like!
 
Stay safe and have a nice day ahead! Thanks for contacting Samsung.

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11 Comments
summeRamirez
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‎02-08-2023 03:22 AM (Last edited ‎02-08-2023 03:22 AM ) in 

Galaxy A
What's the exact issue on your front cam's night mode? I only see one previous post about it from you and a community member already tried explaining how it works.
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jjxxari
Active Level 7
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‎02-08-2023 03:38 AM in 

Galaxy A
yung prob po is the highlights dito sa part ng bulb napaka unnatural niya 😔 hindi ito ganito dati nung android 11 pa lang 20230101_181700_1000016662_1672568225.jpg
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summeRamirez
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‎02-09-2023 12:53 AM in 

Galaxy A
Is this one occurence or parati ganyan? Have you tried manually adjusting focus?
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jjxxari
Active Level 7
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‎02-09-2023 03:44 AM in 

Galaxy A
parati na, naggaganyan na siya when I receive an Android 12 update, siguro sa software ng cam na to
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summeRamirez
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‎02-09-2023 04:38 AM in 

Galaxy A
Ok well can you show other similar shots with this issue?
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RexKinglithrel
Active Level 6
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‎02-08-2023 03:43 AM in 

Galaxy A
yung 5g ba ito or 4g variant?
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jjxxari
Active Level 7
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‎02-08-2023 03:44 AM in 

Galaxy A
4G po
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RexKinglithrel
Active Level 6
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‎02-08-2023 03:47 AM in 

Galaxy A
Pag may bright area talaga gumagana ang HDR. Tapos try e off yung parang magic wand sa may right side.
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jjxxari
Active Level 7
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‎02-08-2023 03:52 AM in 

Galaxy A
sa photo mode walang prob, yung sa nightmode talaga
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