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Original topic:

Can't install S Secure

(Topic created on: 12-01-2021 08:58 PM)
9228 Views
Indang
Active Level 1
Options
Galaxy A
Anyone here who uses galaxy A12 that successfully installed S Secure app? My device does not support this app. Someone help me pls
19 Comments
Indang
Active Level 1
Galaxy A
But other users of galaxy a12 have this feature on their phone. I saw it on youtube
Harri_s95
Active Level 10
Galaxy A
Oh, yes yes my mistake. Go to Settings > Lock screen and security > Secure Folder. Or maybe this feature may vary by region.
Indang
Active Level 1
Galaxy A
My settings has no secure folder
SamsungRightCare
Community Manager
Options
Galaxy A

Hi! I'm Sam, your friendly Samsung Customer Service guy. Welcome to Samsung Members Community! Explore your new hub for all things Samsung and beyond. Earn the coolest badges and enjoy awesome perks from us by connecting with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product. Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll free : 1-800-10-726-7864 Globe Toll Free : 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM) or via LIVE CHAT SUPPORT: https://livechat.support.samsung.com/Customer_new/PH 

As per your concern, Go to Settings > Lock screen and security > Secure Folder.

Hope to have helped you. Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.  Stay safe and have a nice day ahead! 

 
Indang
Active Level 1
Galaxy A
My phone doesn't really have that secure folder. I'll just have to wait on software updates
0 Likes
kkum
Active Level 5
Galaxy A
Same to my galaxy a12😔
butete
Expert Level 5
Galaxy A
0 Likes
Indang
Active Level 1
Galaxy A
Still, not compatible.Screenshot_20211202-202906_Google Play Store.jpg
0 Likes
butete
Expert Level 5
Galaxy A
0 Likes