I have an issue about my phone got a notification about Moisture has been detected on my USB port or charging port but I am 100% sure that my device was not in contact of any liquid. I search this kind of situation in Samsung Member app and usually on their devices also have the same problem with mine. It's been 2 days now since the notification was appeared. I can't even charge my phone because of this. I am hoping you can help me with this matter.
Our support team will gather data for documentation, and will further arrange an appointment on your nearest ASCs (door-to-door pick-up is available for users within NCR) for assessment, and/or replacement of the part/s should the cause be determined to be software related (highly subject to approval).
