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06-06-2021 10:44 PM in
Galaxy A- Mark as New
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06-07-2021 03:58 AM in
Galaxy AHi, Could you check if you are able to use the charger to charge other devices? Also, please confirm if you are using Samsung's Original Charger to charge your device?
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06-07-2021 06:25 AM in
Galaxy A- Mark as New
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06-10-2021 04:18 AM in
Galaxy AHi, As suggested by RedDogRabbit. Please go to the Samsung members app which is pre-installed on your device >> Phone care >> Interactive checks >> Tap on battery. Please let us know if there is an error.
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06-08-2021 02:26 AM in
Galaxy ADid you try the interactive tests on the samsung members app? That's the first thing I would try.
If using a hair dryer seems to temporarily fix the problem, it's possible that there's some lingering moisture in the charging port.
Try putting your phone in a baggy, half full of uncooked rice overnight, and see if this helps.