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Original topic:

Check charger/USB port

(Topic created on: 01-19-2023 11:36 PM)
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EduardAbramovicz
Active Level 3
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Galaxy A

image

Ahoy! 🤯
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3 Comments
Galaxy A
are you always on a cold area?
Galaxy A
Okay na po HAHA. Cleared na. Buti naman.
TeamGalaxyRene
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Galaxy A

Hello EduardAbramovicz,

Thanks for sharing the screen shot of your Samsung Galaxy device warning not to use for charging/USB port.

Also, we appreciate that you've posted feedback here, that its all okay now.

In addition, the message "moisture detected" is actually a safety precaution to safeguard your Samsung Galaxy phone, not an error. When it detects moisture in the USB cable or charging port, the moisture detection sensor intelligently stops the charging of the device.

 

Should you need more assistance and guidance, you may contact us on our online Samsung Customer Care support channels below.

 

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or our Samsung Customer Care direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
 
 
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