Crashed app (Camera)

[keiden]

hello, can I ask for advice or tips on how to fix my camera? out of nowhere my camera app suddenly crashed, and I can't use it anymore, maybe can I ask for advice or tips on how to fix my camera?

(but it's only the back camera that doesn't work, back camera blacks out, but when it's on the front camera, it can be used)

[Bong_J_San_Pedro]

Have you checked phone diagnostics for camera?

[keiden]

no, how?

[Bong_J_San_Pedro]

Under support tab below you will see phone diagnostics.

[keiden]

i've checked it, still didn't work

[Bong_J_San_Pedro]

I think its time to go to samsung service center and have your phone checked.