Display problem in A53

[Prinny]

Hi.

My mom recently bought a Galaxy A53 5G, and it came with One UI 4.2 and Android 12. I don't know if it's a problem inherent of a defective Super AMOLED screen from her phone, or if it's software related, but the colors and contrast on the screen look terrible, almost as if it was a regular TFT screen from 10 years ago.

I put my A71 with Android 11 and her A53 with Android 12 side by side, and my screen looks like it's light years ahead of hers in terms of color quality and contrast. When actually, it's HER screen the one that should look better, because it's 120 Hz VS 60 Hz and it's newer.

I already tried all display options I found, including Eye Comfort, Color temperature, White Balance, etc., to no avail.

As a side note, I took a screenshot with the A53 and then transferred it to the A71. And it looks as it should in the A71. I don't know if it means anything. 

Any way to solve her issue and make her phone look like it should?

Thanks in advance.

[Prinny]

Bueno, pueden responder en español si quieren. Yo soy de Argentina, jajaja.

[StayWild · Accepted solution]

Anda a accesibilidad - mejoras de la visibilidad y fíjate si la corrección de colores está desactivada. De lo contrario sigo pensando que puede ser un defecto de fabrica, esperemos que no, pero todo puede ser.

[Prinny]

Increíble! Era eso! 😁

[StayWild]

Genial !! 🤣 me había olvidado de esa función, que es para cambiar la tonalidad de los colores para la gente daltonica.

[Prinny]

Mil gracias por cierto. Me ahorraron un viaje, un trámite y un montón de tiempo perdido 😀

[redbull78]

Very dificult😱😎🤓

[TecnoFix]

Estaría bueno, si podes, que los posteos sean en español cuando los hagas en Members de Argentina. Asi mas pueden ayudarte.

[Prinny]

Ahhhh, ni sabía, pensé que estaba posteando en el foro global. Se ve que automático me mando al de mi región.