EARPHONE JACK NOT WORKING0

[gullie]

Hi! Meron na po bang naka-experience sa inyo na ayaw gumana ng earphone jack after updating to One UI 4? Kaka-update ko lang po **bleep** tapos nu'ng sinaksak ko 'yung earphone ko sa earphone jack, sa cellphone pa rin po lumalabas 'yung tunog. Ano po kayang problema? Galaxy A52 user po ako. Thank you po!

[butete]

better po report this issue, and have it checked nearest samsung service center.

[gullie]

Thank you po! It's already working nu'ng tinry ko **bleep**. I used the diagnostics dito sa Samsung Members. It worked naman.

[TeamGalaxyDD]

Hi gullie,

Please bring your device to a Samsung Experience Store near you, where our techs can help you out better: https://www.samsung.com/ph/storelocator/

You may also reach out to us remotely:

Mobile Devices Hotline:
#GALAXY (just dial #425299) [Toll Free to all networks]
(02) 8422-2177 [Standard Landline]
Available 24/7

You can likewise send us an email through spr.ly/SamsungPH-Support or engage with us through our Live Chat Support at spr.ly/LiveChatSupport.

Our support team will gather data for documentation, and will further arrange an appointment on your nearest ASCs (door-to-door pick-up is available for users within NCR) for assessment, and/or replacement of the part/s should the cause be determined to be software related (highly subject to approval).