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Original topic:

emoji search bar in samsung keyboard

(Topic created on: 03-08-2023 01:05 AM)
Active Level 5
Galaxy A
hello, naloloka na ko hwjahakaha. simula kasi nung in-update sa Android 12 'tong phone ko, nawala na rin 'yung option na pwede kang mag search ng emojis. makikibalik po sana, nababaliw na ko kakahanap ng emojis.

if ever na may option where i can turn it on, paturo na lang po ako. salamat! huhu.
1 Comment
Galaxy A

Hello abigail,

We are sorry to hear about your experience with the recent updates on your Samsung Galaxy phone having issues with the missing option to search for emojis, and we apologize for the inconvenience it caused you.

I understand your frustration after several attempts to locate the option to search emojis as you normally do before an update but to no avail and if it happens to me, I will feel the same. But don't you worry; we are here to guide, assist, and offer solutions to restore you device's features so they work at optimum performance.

Before you try out the recommendations below, be sure to check if your device's software and related apps (Keyboard) are updated to the latest version. To update your mobile device's software, follow these steps:
Step 1. Go to Settings > Software update.
Step 2. Tap on Download and install.
Step 3. Follow the on-screen instructions.
Step 4. Restart your device.

In order to find out the root cause of the problem, you may submit an error report through the Samsung Members app as follows:


Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.

Step 2. Tap OK on agreement popup to send system log data.

Step 3. Select Symptom category "Application".

Step 4. Describe the problem in details and SEND.


How to submit an error report on Samsung Members app? | Samsung PH


Use the toolbar on the keyboard

Just open any text messaging app, and follow the steps below to make your messages more fun and expressive.

For this example, navigate to Messages, and then tap New conversation. Enter or choose a recipient, and then tap the Enter message field to pull up the keyboard. The toolbar will automatically appear.

From the toolbar, you can choose between Emoji, Stickers, GIF, Voice Input, and Settings. Tap Expand toolbar (the three horizontal dots) to see even more options available on your phone.


Keyboard settings.


The great thing about the default Samsung keyboard is how customizable it is. You can change the language, layout, themes, size, feedback, and even add custom symbols.

From Settings, search for and select Samsung Keyboard. Tap Samsung Keyboard again, and then adjust your desired keyboard settings.

You can also access this page by tapping the Settings icon in the keyboard's toolbar.


To learn more how to use the Emoji feature on your Galaxy phone, you may click the link below. 


If the problem persists, immediately bring your device to the nearest Samsung Authorized Service Center. Rest assured that our Samsung Engineers/Technicians are competent to assess your device with suggestions, and offer to provide prompt solutions to restore it up to optimum performance.


For more assistance and guidance, you may contact us via our online Samsung Customer Care support channels below. 

Or our Samsung Customer Care direct hotline numbers below.
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
Let us know if you've found a solution by tapping "Accept as Solution" on the answer you like!
Stay safe and have a nice day ahead! Thanks for contacting Samsung.