Original topic:

Fast Charging Issue

(Topic created on: 10-05-2021 02:55 AM)
KuYancy
Active Level 1
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Galaxy A
Hi everyone!

My phone is not charging fast even I used my original samsung fast charger. My fast charging in settings is enabled. 

I tried my charger on other Samsung A series smart phones and it function well.

Would you please help me how to fix this issue. Thank you everyone! Stay safe!
10 Comments
summeRamirez
Expert Level 2
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Galaxy A
Have you tried unplugging then re-plugging the cable that's connected to the charging brick?
KuYancy
Active Level 1
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Galaxy A
Yeah 😔

At the end, it still not functioning as fast charger.
tomastomas
Active Level 3
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Galaxy A
maybe just maybe there something wrong with ur charging port..you can try the samsung member to diagnose port.
tomastomas
Active Level 3
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Galaxy A
you can try diagnostics in samsung member where it can test ur phone charging.
KuYancy
Active Level 1
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Galaxy A
How?
tomastomas
Active Level 3
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Galaxy A
just go to diagnostics tab on ur samsung member app
KuYancy
Active Level 1
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Galaxy A
I already use samsung members to diagnosed. It says that my "cable charging" is normal.

But the problem is, even I enabled my "Fast Charging" my phone shows "Cable Charging" whenever I charged it. As a result, may charging speed is too slow than before.
0 Likes
tomastomas
Active Level 3
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Galaxy A
i think ur cable is faulty. same thing that happened to me. sometimes it shows slow charging then i unplugged then try to connect again.
0 Likes
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Galaxy A

Hello there! You may diagnose your device using our Samsung members application; 

Samsung Members > Get Help > Interactive checks > Charging port/USB 

Hope to have helped you. Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.  Stay safe and have a nice day ahead!