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Original topic:

FAST DRAINING AFTER UPDATE

(Topic created on: 04-14-2023 05:03 PM)
ANDRĒ
Active Level 6
Options
Galaxy A
Ji pls help me my a52s 5g is draining faster after the new april update
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5 Comments
PUFFY_AmiYumi
Active Level 7
Galaxy A
Samsung Keyboard could be the possible battery drain fast
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ANDRĒ
Active Level 6
Galaxy A
What should i do?
PUFFY_AmiYumi
Active Level 7
Galaxy A
Lets wait for the latest update
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TeamGalaxyRene
Moderator
Moderator
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Galaxy A

Hello ANDRE,

Sorry to hear that, about your experience with the recent updates on your Samsung Galaxy A52s 5G having issues with fast-draining battery, and we apologize for the inconvenience it caused you.

I feel it and understand it. I expect my device to perform better after a recent updates and not the other way around. If it happens to me, I'll be frustrated too. But don't fret; we are here to guide, assist, and offer solutions to restore your device to optimum performance.

 

Before you try out the recommendations below, be sure to check if your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:
 
Step 1. Go to Settings > Software update.
 
Step 2. Tap on Download and install.
 
Step 3. Follow the on-screen instructions.
 
Step 4. Reset your device.
 
 
Clear Cache Wipe Partition.
 
 
Step 1.  Turn off the device. (Connect with type C cable) 
Step 2. Press and hold the Volume Up key and the power button.
Step 3. When the Android logo displays, release all keys.
Step 4. Press the Volume down key to navigate and select "Wipe cache partition".
Step 5. Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
Step 6. Press the Power key to restart the device.
 
 
Battery consumption and lifespan varies depending on a number of factors, including the frequency of device use, the number of installed and running apps, operating system errors, and network connectivity. 
 

If you want to extend the battery lifespan of your phone or if you feel that the battery is draining fast, you can optimize your phone overall, manage app power, as well as optimize individual apps. You can reduce battery consumption in the following ways.

 

Optimize using Device Care features.

You can optimize your phone using the Device care feature to reduce battery consumption by closing unused apps and controlling abnormal battery usage. Follow the steps below.

Step 1. Open Settings, and then select Battery and device care.

Step 2. Tap Optimize nowDevice care automatically optimizes your phone.

The quick optimization feature improves device performance through the following actions.

  • Closes apps running in the background.
  • Manages abnormal battery usage.
  • Scans for crashed apps and malware.

Using the auto-optimization feature.

You can set the device to perform auto optimization when your device is not in use. Tap More options > Automation > Auto optimize daily and tap the switch to activate it.

 

Adjust Background usage limits.

 

The more unused apps there are running in the background, the more power your battery will use. Background usage limits can be set to reduce battery consumption. Follow the steps below.

Step 1. Open Settings and then select Battery and device care.

Step 2. Tap Battery.

Step 3. Tap Background usage limits.

Step 4.Set the app you want to control.

 

You can choose from the following settings:

  • Put unused apps to sleep will automatically put apps to sleep if they have not been used for a while.
  • Sleeping apps allows you to choose the apps that won't run in the background. You can view your current sleeping apps as well.
  • Deep sleeping apps will never run in the background and will only work when you open them.
  • Never sleeping apps allows you to choose which apps will not automatically be set to sleeping mode.

 

If that doesn't fix the problem, you may submit an error report through the Samsung Members app as follows:

 

Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.

Step 2. Tap OK on agreement popup to send system log data.

Step 3. Select Symptom category "Power/Battery/Charging".

Step 4. Describe the problem in details and SEND.

 

How to submit an error report on Samsung Members app? | Samsung PH

 

If the problem persists, immediately bring your device to the nearest Samsung Authorized Service Center. Rest assured that our Samsung engineers and technicians are competent to assess your device and offer solutions to restore it up to optimum performance.

 

https://www.samsung.com/ph/support/service-center/

 

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or contact our Samsung direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
 
Be sure to click "ACCEPT AS SOLUTION" when you find our answers helpful to you.
 
Stay safe and have a nice day ahead! Thanks for contacting Samsung.
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BLaQk
Active Level 1
Galaxy A
same battery drain even not use after the latest update