Original topic:

Fingerprint

(Topic created on: 01-22-2022 02:26 PM)
Bellaswan17
Active Level 1
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Galaxy A
Hi why is it that my finger print is not working and it says that "an error has occured with fingerprint sensor. If this message appears repeteadly restart your device." I've tried restartinh my device a lot of times it's not working. 

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6 Comments
butete
Options
Galaxy A
Try power off the unit, the power on and test if issue still persist.
Bellaswan17
Active Level 1
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Galaxy A
I already tried it couple of times but still it's not working
butete
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Galaxy A
Better have it checked on nearest samsung service center, Samsung gotchu.
0 Likes
Bellaswan17
Active Level 1
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Galaxy A
Is it for free?
0 Likes
fabula
Active Level 4
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Galaxy A
Hello! Go to the nearest Samsung authorized or technician then talk about problem to your device ok!
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Galaxy A
Try mo mag safemode.
Kapag di parin gumagana sa safemode

Tawag kana sa samsung para services.