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Original topic:

Flashlight/Flash not working

(Topic created on: 02-05-2024 09:12 AM)
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hellomark
Beginner Level 3
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Galaxy A
1 month old na po ang phone ko samsung a54. Napansin ko po na hindi gumagana yung flashlight kailangan pa irestart at sa camera naman po nagagamit ang flash pero masyadong bright ang picture
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2 REPLIES 2
SonnyCalooy
Active Level 8
Galaxy A
If no flashlight of phone, temporary flashlight a have battery AAA or AA in flashlight
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TeamGalaxyJanine
Moderator
Moderator
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Galaxy A

Have you tried using your phone in Safe Mode, hellomark? 😊 This way, we can find out if a third-party app is what's causing this.

Here's how you can do it:

  1. Turn off your phone, then turn it back on
  2. When the Samsung logo shows up, press and hold the Volume Down button
  3. Your phone should now be in Safe Mode; you can clarify this if you see "Safe Mode" on the bottom left of your screen

If the flashlight is working fine in this mode, simply uninstall your recently downloaded apps until you determine which one is causing the bug. 😊

You can also try wiping your cache partition! Doing so clears out temporary files from your phone's operating system. It also cleans up any extra files from apps you have already uninstalled. This can help resolve some issues as it clears out potential bugs. It's completely safe, and here's how you can do it:

  1. Turn off device
  2. Connect your device to a computer
  3. Press and hold the Volume Up and Power buttons
  4. Once the Android recovery screen shows up, release all buttons
  5. Use the Volume Down button to hover over "Wipe cache partition"
  6. Press the Power button to select "Wipe cache partition"
  7. Use the Volume Down button to hover over "Yes"
  8. Again, use the Power button to select and confirm your choice
  9. Wait for the system to wipe the cache
  10. Reboot your device like normal

Good luck and let me know if this works!