May i ask why you give the option to NOT automatically download updates, then just go ahead and do it anyway?
You guys are an odd bunch.
By the way... i used to laugh at Apple and how their phones running iOS changed very little or seemingly not at all for years.
Welcome to the club.
I wonder if you guys could even sell in this counrry if we weren't lacking an actual choice.
My guess? Hardly any.
*** it up. You... you know.
Still waitin' for us to have an unlocked bootloader.
Oh right. That was the carriers. Those price fixin', radio bannin', locked bootloader gangster customers that decided, completely within legal parameters, all at once by coincidence, to degrade the lifespan and increase data usage all at once.
Or was it you?
Tick tock... tick tock...
One day, it'll come out. I know you can't wait.
Don't wordy. Nobody reads this. Too busy clearing their cache partitions, eh? EH?
Thank you for sharing your feedback with us. We sincerely apologize for any frustration caused by the recent software update experience. We understand your concern regarding the option to disable automatic downloads and the expectation that settings should reflect user choice. Your feedback is important, and we are reviewing how update settings are communicated and applied to ensure greater transparency.
Software updates are designed to deliver important security patches, performance improvements, and new features.
In certain cases, critical updates may be applied automatically to protect device integrity and user data, even when auto‑download is disabled.
We recognize that this can feel inconsistent, and your comments will be shared with our product team to help improve future update policies.
Bootloader policies vary by region and carrier. In many markets, restrictions are applied by carriers to comply with local regulations and service agreements.
Samsung continues to work with carriers and regulatory bodies to balance device security, warranty protection, and user flexibility.
At present, bootloader unlocking is not supported on devices sold through most carriers, but we acknowledge the demand for greater openness and will continue to evaluate options.
We truly value your feedback and the passion you bring to this discussion. While some policies are influenced by external requirements, we are committed to listening to our customers and improving the overall experience. Please rest assured that your concerns have been noted and escalated to the relevant teams.
