Galaxy A23 notification sounds

[roj23]

Help po. I noticed weak sound notifications during calls. Is there problem with my phone? Sound is already set at max volume. Thanks.

[TeamGalaxyRene]

Hello roj23,

Thanks for letting us know here, about your Samsung Galaxy A23 having issue with weak sound notifications during calls.

When you receive a text message, email, phone call, or system alert on your Galaxy phone or tablet, there's a variety of ways you can be notified. You can customize these notification options, if you’d like your device to play a sound, vibrate, or alert you through a Bluetooth audio device. Advanced sound options like Dolby Atmos are also available on your device.

Both, we will figure out what's behind the issue/s and other possible reasons and come up with the solutions by following below steps.

A) First, ensure that your device is up-to-date with the latest Software updates.

Settings > About Phone > Software Updates > Download and Install > Follow On-screen instructions.

B) Customize sounds, vibrations, and notifications.

Volume: Set the volume level for call ringtones, notifications, media, and system sounds. To find this, swipe down from the top of the screen to open the Quick settings panel, and then tap the Settings icon. Tap Sounds and vibration, and then tap Volume. Then, drag the sliders for each sound type.

• Note: You can also use the Volume keys to adjust the volume. When pressed, a pop-up menu shows the volume level and current sound type. You can tap the menu to expand it, and then adjust the volume of the other sound types by dragging their sliders.

  Dolby Atmos: Enjoy Dolby Atmos audio quality when playing content. To find this, swipe down from the top of the screen to open the Quick settings panel, and then tap the Settings icon. Tap Sounds and vibration, and then tap Sound quality and effects. Then, select Dolby Atmos or Dolby Atmos for gaming.

  Note: This feature may only be available with a headset or Galaxy Buds connected.

  Adapt sound: Customize the sound for each ear and enhance your listening experience. To find this, swipe down from the top of the screen to open the Quick settings panel, and then tap the Settings icon. Tap Sounds and vibration, and then tap Sound quality and effects. Tap Adapt sound and then tap Adapt sound for to select when to change the sound settings, and then tap the sound profile that fits you best. Next, tap the Settings icon to customize it.

  Note: Tap Test my hearing to let your device identify the best sound for you.

  Separate app sound: Choose to have an app play media sounds on a Bluetooth speaker or headset that is separate from the other sounds (like notifications). To find this, swipe down from the top of the screen to open the Quick settings panel, and then tap the Settings icon. Tap Sounds and vibration, and then tap Separate app sound. Tap Turn on now to enable Separate app sound, and then set the options for App and Audio device.

  Note: A Bluetooth device must be connected to use the audio options.

  For more assistance, you may contact us on our online Samsung support channels below.

  https://samsung-livechat.sprinklr.com/seao/ph/index.html 

  https://www.samsung.com/ph/support/contact/#onlinesupport  

  Or Contact our Samsung direct hotline numbers below.

  #GALAXY or #425299 [Mobile Phones & Tablets]

  Available 24/7

  1-800-10-7267864 [All Product, Toll Free, PLDT]

  1-800-8-7267864 [All Product, Toll Free, Globe]

  84222111 [All Product, Landline]

  Daily (8:00am to 8:00pm)

  If the problem persists, immediately bring your device to nearest Samsung Authorized Service Center.

  https://www.samsung.com/ph/support/service-center/

  Hope this content is helpful and your device sound problem gets solved.

  Make sure to click the ACCEPT AS SOLUTION button in your subsequent response if we have satisfied your inquiry.