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Galaxy a31 screen issue

(Tema creado el: 11-02-2023 09:49 PM)
122 Visitas
Beginner Level 3
Galaxy A
Hi guys! I need help with my galaxy a31 i bought my phone 2 month ago, i've seen on some parts of the screen a purple cloud, There are not many cases like this just one so it is more complicated I found a case but I need more help to solve my problem, my phone it's new and it is not hardware because just in low brightness and on some colors the cloud it's visible 


1 Comentario
Active Level 7
Galaxy A
Hello! It sounds like you're experiencing an issue with your Galaxy A31 screen displaying a purple cloud in specific conditions. While it might not be a widespread problem, you can try a few things. Firstly, check for software updates and install them. If the issue persists, consider reaching out to Samsung support or visiting an authorized service center. They can provide more tailored assistance and, if needed, address any potential hardware concerns.