Original topic:

Galaxy a53 Bluetooth issue in car

(Topic created on: 05-12-2022 02:02 PM)
Sirandar888
Active Level 3
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Galaxy A

Got a new a53 and it works well but it has an issue with Bluetooth connection in my Honda accord 2013.

It is not a problem with my Honda has my previous LG phone worked absolutely perfectly with it.

My a53 connects to my car just fine and plays music perfectly and connects calls perfectly also but my own voice is garbled by distortion when I try to speak to anyone over the phone.

This is almost certainly a software issue with the a53 as there would be much more reports if it was a problem with Android.

And yes you can find other people on the internet who have this exact same issue with the a53.

JJust just fix it please.

 

39 Comments
Sirandar888
Active Level 3
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Galaxy A

No this is not Echo or too much noise in my vehicle,.. actual signal is being messed up at some point along the data path.... I almost sound like a robot

Sirandar888
Active Level 3
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Galaxy A

And no there is no car Bluetooth settings or anything in developer options in Android 12 that does anything to fix this issue.... I tried them all with phone reboots in between and none of them do anything..

Brantley
Moderator
Moderator
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Galaxy A

Hi, Please Reset network settings option. It allows your phone to reset Wi-Fi, Mobile data, and Bluetooth to their initial states. Follow the steps below to reset network settings.

1.Navigate to Settings. Search for and select Reset network settings.

2.Tap Reset settings, and then tap Reset settings again.

3.If needed, enter your phone security credentials, and then tap Reset.

And check if the device software is up to date.

Sirandar888
Active Level 3
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Galaxy A

Hi Brantley

Thank you for your advice....

 

It didn't fix the problem...

This is a Samsung QC issue and I suspect nothing but a proper software update will fix it

erictalb
Beginner Level 2
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Galaxy A

I have the exact same issue with a toyota rav4 2016.

It works well with any other phone, previously had iphones and lg

The remote caller hears me as if i'd be a robot.

Tested it personnally and i can reproduce the issue.

Resetting network does not fix the issue.

RTC101517
Beginner Level 2
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Galaxy A

Anyone try to take their car to the dealer to see if the Bluetooth software need to be updated? I have the same issue between my A53 and 2017 Toyota RAV4, however it sound perfectly clear and fine when I connected it to the Bluetooth in my husband's 2007 Ford F-150 truck.

 

MikeS91336
Active Level 1
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Galaxy A

I just downloaded and installed the latest software for my Toyota Entune system and that did not fix the problem. That places this problem squarely in Samsung's hands. And I drive a '16 Toyota Corolla, not an obscure by any measure.

Highmarker
Beginner Level 4
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Galaxy A

I have the same problem with my A53 and my 2016 Subaru Outback. Every other phone works fine

BSTETSON
Beginner Level 2
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Galaxy A

Have same problem with a 2019 Corolla. Had a Galaxy A12 for a brief time and it worked great for calls. Only happened when I got the "better" A53 phone. Not ideal to have to switch out Sim to drive with one phone and switch back to do everything else with the other, but that way Samsung can sell 2 phones per customer - It's a feature, not a problem.