Original topic:

Galaxy a53 Bluetooth issue in car

(Topic created on: 06-08-2022 07:52 PM)
Sirandar888
Active Level 3
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Galaxy A

Got a new a53 and it works well but it has an issue with Bluetooth connection in my Honda accord 2013.

It is not a problem with my Honda has my previous LG phone worked absolutely perfectly with it.

My a53 connects to my car just fine and plays music perfectly and connects calls perfectly also but my own voice is garbled by distortion when I try to speak to anyone over the phone.

This is almost certainly a software issue with the a53 as there would be much more reports if it was a problem with Android.

And yes you can find other people on the internet who have this exact same issue with the a53.

JJust just fix it please.

 

73 Comments
Samsung_CyNsqs8
Beginner Level 4
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Galaxy A

Happens on incoming or outgoing calls on my A53

Bev1
Active Level 1
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Galaxy A

Me too on my 2017 Subaru Outback.

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MikeS91336
Active Level 1
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Galaxy A

Got a new A53 in April and discovered this problem a couple weeks later when someone tried to call me in the car. I have a 2016 Corolla. I've unpaired and re-paired, made sure the OS was up to date, and reset all connectivity, all yielding the same results. I also connected my A53 to a Bluetooth headset and it worked fine.

My service provider provided me with a warranty exchange, and still the same results. My previous Samsung A10e worked just fine in the same car (I repaired it just to make sure nothing had gone wrong in my car between devices, but nope, the A10e still worked). So clearly this is a problem with this device. Samsung, you need to fix this now as it a potential serious safety issue.

MikeS91336
Active Level 1
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Galaxy A

I just downloaded and installed the latest software for my Toyota Entune system and that did not fix the problem. That places this problem squarely in Samsung's hands. A 2016 Toyota Corolla is not an obscure vehicle by any measure.

FIX THIS SAMSUNG!

Lasrever
Beginner Level 2
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Galaxy A

I'm going to samsung repair shop tomorrow for EXACT same issue.   Was given another phone as well.  Same issue.   Was told if enough complaints they will issue a bulletin and replace with different phones.   Will see what tomorrow brings. 

Bev1
Active Level 1
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Galaxy A

Yes,  My A53 works well on my  2021 Ford F150, but does not work with my 2017 Subaru, calls receiving and outgoing, super distortion.

 

Samsung_WJpvKjf
Beginner Level 2
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Galaxy A

Got an A53 and same problem in my 2012 Honda Civic. Samsung S8 worked fine. Returned my A53 for an S22 and now everything works again. Very disappointing phone that it doesn't even compare to a phone 3 or 4 years older than it

DorianDash
Beginner Level 5
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Galaxy A
Bluetooth issues with my A53 and 2011 ki soul. Works fine for a few hours then pairing fails. Need pair again and again and again. Worked perfectly for years with my Motorola Moto e5 play. I expect better from Samsung. Please fix the software
Lasrever
Beginner Level 2
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Galaxy A

I have an A53... EXACT same issue!  I have dealt with Verizon...updated Bluetooth software in my 2016 dubaru imprezza and tomorrow have an appointment with Samsung authorized agent.  Was told they will recall if enough KNOWN issues!!  So I guess everyone needs to reach out to Samsung so they fix the problem and replace our phones!!!

Samsung_CyNsqs8
Beginner Level 4
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Galaxy A

I have the same issue with my Mazda 5, my A53 connects fine but the caller can't hear me or I sound robotic, even when not moving and sitting still in the driveway. When driving down the road sometimes you hear some interference and I'm can be heard clearly, then 30 seconds later I'm robotic agsin. It isn't signal strength, my A50 worked like a charm driving the same roads.