GALAXY A71 CHARGING ISSUE

[캍]

Good day everyone! Can someone help me to figure out what happend to my phone? 

One day my doesn't want to charge unless i will turn my phone off. Thank you!

[Khaled75]

Turn off your phone, plug it in, and then turn it back on.

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Yes it works, but do I need to do this everytime just so i can charge my phone?

[Khaled75]

Yes. Try charging it in Safe mode. This happened to me but it was a hardware issue. I accidentally dropped it, and the issue happened.

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How do i get into safe mode?

[Khaled75]

To go into Safe mode with the device powered on:
1. Press and hold the power button.
2. Tap and hold Power off.
3. Tap Safe mode.

To go into Safe mode with the device powered off:
1. Press and hold the power button.
2. When "Samsung Galaxy powered by Android" shows, release the power button.
3. When the Samsung or Samsung Galaxy logo appears, press and hold the volume down button. Keep holding the volume down button until the lock screen appears.
4. If you did it correctly, "Safe mode" will appear on the bottom left of your screen.

[캍]

Thank you so much! It works

[Khaled75]

Safe mode?

[Khaled75]

If you can charge in Safe mode, then it's the third party apps that prevents you from charging. Uninstall these apps to avoid issues like this. To uninstall an app, go to Settings > Apps > (app name) > Uninstall, then tap OK. Did you recently installed any apps?

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Yes it can charge in Safe mode. No i didn't installed apps recently. It's now charging again. Thank you so much!