Now it may be that your device isn't supported. Hope others here can help you.
Hey there! Amazing day! Have you resolved your concern? Try to check if your gallery app is up-to-date, have you also cleared your data/cache, and tried to reboot your device?
Should the problem still persist, feel free to reach out to our technical service team via our TOLL-FREE HOTLINES:
MOBILE: #GALAXY [#425299]
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They're on standby to assist you. 😊 Hope to have your problem resolved soonest. Stay safe. Stay dry.
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