Original topic:

Greenish line appeared on screen

(Topic created on: 05-17-2023 03:54 PM)
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Reep
Active Level 3
Options
Galaxy A
Hi everyone, does anyone know the reason why did a greenish whitish line appear at my A71's phone screen? Yesterday it was fine but it this morning it appeared on the right side of the screen :') 

image


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10 Comments
EdwinTan
Expert Level 5
Galaxy A

Many have encountered the same problem, so you're not alone, you may find more related threads here.

https://r1.community.samsung.com/t5/forums/searchpage/tab/message?filter=location&q=Green%20line&noS...

Reep
Active Level 3
Galaxy A
Is there a possibility that this might have been caused by software issues?
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EdwinTan
Expert Level 5
Galaxy A

Many claims that it happened after a software update. When I search the web and forums, some didn't even run software updates and it just happened. This issue not only happens on Samsung phones but on other brands as well.

GalaxyNoteFit
Active Level 10
Galaxy A
Burning ready after long time use.
Reep
Active Level 3
Galaxy A
Oh I see, is there a need for the screen to be replaced?
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GalaxyNoteFit
Active Level 10
Galaxy A
No need if the screen still good condition because cost to replace expensive.
EdwinTan
Expert Level 5
Galaxy A

A71 screen replacement cost around RM500-RM525. So it's not worth to replace. 

cost A71.jpg

scinex
Expert Level 4
Galaxy A
It's a vertical line issue, and most likely due to hardware. Colour is produced with a combination of red, green and blue (RGB ) so most likely red and blue is missing, causing a green line.
Screen replacement is inevitable in this case.
GalaxyNoteFit
Active Level 10
Galaxy A
This line area burning ready.