had a problem with the update

[abigaiI]

hello, my phone had an update an hour ago. then, suddenly, i can't open my apps and it keeps redirecting me back to my home page. i restarted my phone and gladly, the lagging stopped. hoping to not experience this kind of inconvenience again :).

see attached video bellow:

[shims241819]

Omg same! Mine also had an update but then after, bumagal na yung phone ko at nahihirapan ako magtap sa screen.

[Venzerous]

factory reset is the key😅

[abigaiI]

oops, what i meant was restart :))

[butete]

Backupdata, reset is imenent

[abigaiI]

oops, i meant was restart not reset :))

[butete]

Any ways still monitor if it will still lag

[TeamGalaxyDD]

Hi abigail,

Great answers from your fellow Members here!

Yes, we recommend that you back your data up and do a factory reset if you can - sometimes updates make things weird, and a restart or a factory reset usually sets things straight.

Let us know what happens soon!