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Original topic:

Has any one's scanner on the side of their phone had any issues before the 1UI7?

(Topic created on: 06-20-2025 08:24 PM)
190 Views
Gabriella_The_Great_
Active Level 1
Options
Galaxy A
My phones scanner on the side hardly worked properly until the 1UI7 update. I know an A15 isn't that much of a fancy phone but at least, have the phone to work properly!
9 REPLIES 9
raphaelguppy
Active Level 6
Galaxy A
try and factory reset
raphaelguppy
Active Level 6
Galaxy A
if that dont work try and roll back the update
Galaxy A
Kk thanks
raphaelguppy
Active Level 6
Galaxy A
do a backup to samsung cloud and then do a factory reset...make sure passwords are accessible
raphaelguppy
Active Level 6
Galaxy A
most welcome
RobRaj
Active Level 5
Galaxy A
Make sure that there is no debris on the scanner itself. Once it does it would be hard to enter your fingerprint to unlock your device. Clean your case and phone too if you have a case on the device give it a through cleaning with some dishwashing liquid and rinse and dry properly. Clean your phone using isopropyl alcohol.
Galaxy A
I will thanks
0 Likes
kahea
Active Level 3
Galaxy A
❤❤❤🙏🙏🙏
0 Likes
kahea
Active Level 3
Galaxy A
❤❤🙏god loves you ❤️
0 Likes