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Original topic:

Headphone jack problem

(Topic created on: 05-29-2021 08:55 AM)
Zenon028
Beginner Level 3
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Galaxy A
My phone galaxy a32 headphone jack seems broken cause non of my headphone works even though it is a samsung brand. It is very loose when I plug it. I don't know but it is brand new when I bought this phone. What should I do? How can I fix this?
4 Comments
MartyParty
Active Level 6
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Galaxy A
Hi Zenon028 Good Day !! Have You Tried Using Phone Care Under Get Help??
Zenon028
Beginner Level 3
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Galaxy A
No. How?
Zenon028
Beginner Level 3
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Galaxy A
Oh ok i get it
TeamGalaxyElle
Moderator
Moderator
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Galaxy A

Amazing day Zenon! I'm Jan, Samsung moderator. Thank you for sharing your concern here in the Samsung member community. In regards to this, the best way is to bring your device in one of our Samsung Service Centers for further inspection. Please call us to help you book an appointment and to check for warranty eligibility. Here are the numbers you can use to reach us #GALAXY [#425299] or (02) 8-422-2177 [Standard Landline]. Our friendly technical team will be glad to assist you. Please do hit us back with an update if concern has been fixed. Thanks and have a great day!