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Original topic:

hello everyone

(Topic created on: 01-29-2023 09:18 AM)
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jastinee
Active Level 3
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Galaxy A
a12(5f) version will get Android 13 +one ui 5?
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3 Comments
Khaled75
Expert Level 5
Galaxy A
No. The Galaxy A12 (SM-A125F) will not get Android 13, but the Galaxy A12 Nacho (SM-A127F) will get the Android 13 update.
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joey1983
Active Level 3
Galaxy A
Is it true?
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TeamGalaxyRene
Moderator
Moderator
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Galaxy A

Hello jastinee,

Thanks for your inquiry, here.

Your well-loved Samsung Galaxy A12 was released in December 2020 with Android 10 OS and already received two major upgrades ; Android 11 and Android 12. 

Samsung places the utmost importance on providing Galaxy users with the latest mobile experiences possible as long as hardware specifications for upgrades are met and the experience can be optimized. Galaxy devices not eligible to receive four generations of One UI upgrades are still supported with up to three generations of One UI upgrades, an improvement over the two generations previously offered.

 

For more help and assistance, you may contact us on our online Samsung Customer Care support channels below.

 

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
 
Or our Samsung Customer Care direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)

 

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