help again!

[jillimartini]

I I have lost that little circle thing on my screen that has the tools and I use it for screenshots,  it's disappeared. Why is it gone and how do I get it back? And how else can I do a screenshot without using that little circle of tools?! Thank you

[h0h0h0]

palm swipe left to right

[Tallman]

Are you talking about show floating icon after pull the SPen out? I assume is floating icon since you can do screenshot from there.

Open Settings->Advanced features-> SPen

Enable Show floating icon

See my screenshot

Also, make sure "When the SPen is removed - choose Open Air Command"

[jillimartini]

thank you

[mytech · Accepted solution]

No no no!

1st restart your device 👍
(this might bring it back)

If not...
Then go into settings and search "assistant menu"
Toggle it on and off and maybe restart 🤙

Also...
- You can take screenshots by pressing the power and volume down button simultaneously 🤪

-And what @h0h0h0 said with palm swipe,
Under settings search "palm swipe to capture"

🙃✌️

[jillimartini]

thank you ! I'll try this !

[jillimartini]

palm swipe didnt work so I'll go activate it now. thank you 🙂

[Halston]

Hi jillimartini,

Is your problem got resolved? 

[jillimartini]

yes. mytechs suggestion to restart it worked. and also the info to activate the palm swipe because without doing sonot doesn't work either. but I can't figure out the pressing down of volume and power or side key. that just goes to **bleep** down restart screen.. ni screenshot. I'm doing it wrong obviously

[jillimartini]

restarting it worked ! thank you !!