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05-16-2022 09:30 PM in
Galaxy AI have a Galaxy A51 and for the past couple of years it has been working fine. But recently, at around 7 pm it automatically mutes itself and switches to dark mode without me knowing about it. So if I don't check it constantly, I won't even know that it is on mute...I talked to a tech support online yesterday and he connected remotely to my phone and said he fixed it. But again today the phone did the same thing. I tried to contact the tech support again, but they didn't take my call due to high volume. I don't know what to do. Can anyone help me please. Thank you.
Solved! Go to Solution.
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05-18-2022 07:15 PM (Last edited 05-18-2022 08:08 PM ) in
Galaxy A- Mark as New
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05-18-2022 08:38 PM in
Galaxy AI didn't know where to find "My routine" but I finally found it and deleted that horrible routine. I have a feeling that did it. I can't thank you enough. I appreciate your help very much 🙏 if it still does it tomorrow night, I will ask for help again. I hope you don't mind. Thank you again.
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05-18-2022 08:41 PM in
Galaxy A- Mark as New
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05-17-2022 02:08 PM in
Galaxy APlease follow what Tallman said, it would be great to tell us if any of these are on. Otherwise, I'll help you if the issue is somewhere else. Alright?
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05-17-2022 06:47 PM in
Galaxy AI did what tallman said and the phone still muted itself and switched to dark mode.
Help, please.
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05-17-2022 09:07 PM in
Galaxy AOh hey for sure I will help! I am so happy to help you. Okay, do you mean that Nice Catch did not help? Cause that's important to tell me if it did or not.
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05-17-2022 09:53 PM in
Galaxy ANo, I just installed it. Now I have to wait for the phone to mute itself and check to see if the App can actually catch the culprit... will post the result.
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