Original topic:

incoming outgoing call not working

(Topic created on: 02-03-2020 04:33 AM)
gotu
Beginner Level 2
Options
Galaxy A
Incoming outgoing call not work
7 Comments
Tallman
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Galaxy A
Have you check with your mobile carrier? They should able to fix your problem.
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Echo1
Expert Level 3
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Galaxy A
I would try restarting your phone... also check your status of your sim card under settings..connections..mobile network..
If it still persists then contact your carrier
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Options
Galaxy A

Hi @gotu,

 

What's the error/alert that it's giving you when you try to call?
I think this is more of a carrier issue(Thank you @Tallman and @Echo1), so try following their advice and checking the sim card status and mobile carrier status as well.

 

Cheers,

Jeremy

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gotu
Beginner Level 2
Options
Galaxy A
permanent number work
other card not work for calling
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Options
Galaxy A

Hi @gotu,

 

Could you please elaborate what kind of card it is? 

 

Cheers,

Jeremy

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gotu
Beginner Level 2
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Galaxy A
@jeremy_from_samsung
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Wolf1
Active Level 6
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Galaxy A
Same issue on a Galaxy A8 running Android 9 with Security Update January installed. Freedom is carrier but unable to make calls to see if carrier related. Factory Reset device DID NOT solve problems.
Placing call results in other side unable to hear anything. Getting calls with freshly reset still unable to answer regardless of using Accessibility Options or tapping accept as is displayed so briefly before disappearing.
Prior to this latest update was fine....
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