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01-07-2023 08:04 PM (Last edited 01-07-2023 08:04 PM ) in
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01-07-2023 08:11 PM in
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01-08-2023 12:08 AM in
Galaxy A
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01-09-2023 12:02 AM in
Galaxy AHello AzuraBlue,
Sorry to hear that, about your experience with the recent updates on your Samsung Galaxy A04s having issues with missing Keyboard Pro and we apologize for the inconvenience it caused you.
Submit an error report through Samsung Members app as follows:
Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.
Step 2. Tap OK on agreement popup to send system log data.
Step 3. Select Symptom category "Application".
Step 4. Describe the problem in details and SEND.
How to submit an error report on Samsung Members app? | Samsung PH
For more assistance, you may contact us on our online Samsung support channels below.
https://samsung-livechat.sprinklr.com/seao/ph/index.html
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01-14-2023 05:13 AM in
Galaxy A