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Original topic:

Keyboard Toolbar

(Topic created on: 01-07-2023 08:04 PM)
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AzuraBlue
Beginner Level 2
Options
Galaxy A
Hello po. Nag- software update po ang phone ko, Samsung Galaxy A04S model po. Unang nakita ko pong nag-change is sa Keyboard po. Naka-GO Keyboard Pro po ako. Nawala po yung toolbar sa taas, kahit naka-On naman po sya sa Settings. 

I tried na mag-Samsung Keyboard po, meron naman pag yun ang gamit. Pero pag yung GO Keyboard, wala talaga po yung toolbar sa taas. 

Ganun din po ba sa inyo po? Paano po kaya mapabalik yung toolbar?

Di ko po bet gamitin si Samsung Keyboard eh😅.

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4 Comments
Obviou_sly
Active Level 9
Galaxy A
Send error report through here Samsung Members...
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AzuraBlue
Beginner Level 2
Galaxy A
Noted po. Will do. Thank you po!
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TeamGalaxyRene
Moderator
Moderator
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Galaxy A

Hello AzuraBlue,

Sorry to hear that, about your experience with the recent updates on your Samsung Galaxy A04s having issues with missing Keyboard Pro and we apologize for the inconvenience it caused you.

Before you try out the recommendations below, be sure to check if your device's software and related apps (Go Keyboard Pro) are updated to the latest version. To update your mobile device's software, follow these steps:
 
Step 1. Go to Settings > Software update.
 
Step 2. Tap on Download and install.
 
Step 3. Follow the on-screen instructions.
 
Step 4. Reset your device. 
 

 

Submit an error report through Samsung Members app as follows:

Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.

Step 2. Tap OK on agreement popup to send system log data.

Step 3. Select Symptom category "Application".

Step 4. Describe the problem in details and SEND.

 

How to submit an error report on Samsung Members app? | Samsung PH

 

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or contact our Samsung direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
 
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Lambsauce
Active Level 6
Galaxy A
Ma chachange nyo po iyan sa settings
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