After updating to One UI 5 and January security patch, lagi nang nagbu-blur 'yung lockscreen ko out of nowhere and nawawala 'yung fingerprint sensor sa AOD ko. I tried restarting the phone pero laging gano'n pa rin. Has anyone experienced this too?
Clear cache partition, try nyo po.
Sorry to hear that, about your experience with the recent updates on your Samsung Galaxy A52 having issues with blurry lock screen and fingerprint sensor icon not visible while on Always On Display and we apologize for the inconvenience it caused you.
Before you try out the recommendations below, be sure to check if your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:
Step 1. Go to Settings > Software update.
Step 2. Tap on Download and install.
Step 3. Follow the on-screen instructions.
Step 4. Reset your device.
Try to Customize your device's Wallpaper
Step 1. Touch and hold an empty area of any screen.
Step 2. Touch Wallpapers and Themes.
Step 3. You can select a preloaded wallpaper or use an image from your Gallery.
Step 4. Apply the wallpaper to the Home screen, Lock screen, or Home and Lock screens.
Step 5. Touch the picture you want to use as the wallpaper.
Step 6. Touch SET AS WALLPAPER.
Step 7. Press the Home Key to view the change.
Step 8. Check if there is no more blurring on your lock screen.
How to always show the fingerprint sensor icon
Step 1. Open Settings from the home screen.
Step 2. Scroll down the page.
Step 3. Tap Biometrics and security.
Step 4. Tap Fingerprints.
Step 5. Enter your PIN and hit Next.
Step 6. Tap the Show icon, when screen is off menu option.
Step 7. Select On Always on Display. Choosing this setting will make sure the fingerprint sensor icon is always visible.
For more assistance and guidance, you may contact us on our online Samsung Customer Care support channels below.
Or our Samsung Customer Care direct hotline numbers below.
#GALAXY or #425299 [Mobile Phones & Tablets]
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
good day po Sir/Ma'am.i'm a user of Samsung Galaxy M31.i just want to ask if the One UI 5 is available to my Device?thank you po