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Original topic:

My phone's battery has no information about how much mA it's draining.

(Topic created on: 12-02-2022 04:20 PM)
edjay18
Active Level 1
Options
Galaxy A
Please help me why my a03s phone's battery has no information when I use third party app devcheck, no information on how much my battery is draining. Anyone has same problem too on their Galaxy a03s? 

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4 Comments
dulber
Active Level 7
Galaxy A
Perhaps the phone not supported by the app? Or ot doesn't output the values required by the app to output.
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edjay18
Active Level 1
Galaxy A
I don't know. If you're using ao3s or anny Samsung it would tell. My sister has a03 and runs the app on phone and it's working fine, has all battery information on how much power it's draining. Mine has none. It has a value but not moving. Another app also doesn't show information. That's weird
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TeamGalaxyRene
Moderator
Moderator
Options
Galaxy A

Thank you, edjay18, for sharing your inquiry here.

Hope our dear Samsung members were able to satisfy your query.

Due to hardware and GPU limitations, the DevCheck Device & System Info is not compatible with your Samsung Galaxy A03s.

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or contact our Samsung direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
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edjay18
Active Level 1
Galaxy A
But I used other app and same results... Is it a bug?
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