I'm using Samsung A72 now but suddenly sometime in December 2022 bigla na wala ang sim network nito at humihina nag charging ang wired headphones Hindi na gumagana WiFi nlang pwede wala na sa warranty coz after 1 year na kaya dinala ko sa service center here in Zamboanga after a week ko ng pag iwan sa kanila ipadala daw sa manila kc bilbilhin pa ang parts bayad daw ako ng almost 7k kinuha ko nlang but pag balik saakin hindi na ma open ang front Cam. Iwas so disappointed but I really love my phone naka hanap pa rin ako ng naka ayos nito with cheaper price but 1 network sim nlang gumagana dahil sa mother board na daw nag diperensya.. Isinumpa ko never again I will buy Samsung cp last na ito.. Dahil even sa signal mahina pa din...
As soon as I read your comments, I was really disappointed too about the way that the service center handled you while trying to fix your device. I feel and understand it. If I give my device for service, I expect them to provide me with the best, but in your case, it turned out that not only did they not fix the issue but also made you unhappy and unsatisfied, and we apologize for the inconvenience it caused you.
Meanwhile, we are happy to know that despite the unpleasant experience, you are still in love with your Samsung Galaxy phone. By managing your emotions and giving us the right feedback and comments, we can better understand our customers and further improve our service.
If you can give us a chance, we are ready to listen more to your grievances by contacting our online Samsung Customer Care support channels or our direct hotline numbers below.
It's ok.. There's nothing more we can do about it.. I understand that parts are expensive because my phone is expensive too.. but hope they're more carefull to touch some other parts when they open my phone.. Because they complicate the defects. And they will not pay for it or replace it they are so irresponsible.. And I'm so disappointed hope you'd make the signal better next time you will make the phone.. Coz that is one mostly the problem of Samsung. I payed for 5 thousands pesos to to regain the 1 sim signal but only 2 bars appeared on the signal strength its so poor when it comes to signal network. I just love my phone.. That's why..
