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Original topic:

MY SAMSUNG MEMBERS APP KEEPS ON CRASHING

(Topic created on: 08-26-2021 02:26 AM)
278 Views
Pangetz
Active Level 1
Options
Galaxy A

What do I do? It keeps on crashing. I haven't logged out from this app and everytime I open it, it keeps on asking me to verify my account then suddenly it is giving me a notification that the app has stopped. 
7 Comments
Galaxy A
Have you tried reinstalling the app?
Pangetz
Active Level 1
Galaxy A
Yes I did. 3 times actually but to no avail the issue hasn't been fixed.
Galaxy A
How about verifying your Samsung Accoung at the account page in the Settings app?
SamsungRightCare
Community Manager
Options
Galaxy A

Hi! I'm Sam, your friendly Samsung Customer Service guy. Welcome to Samsung Members Community! Explore your new hub for all things Samsung and beyond. Earn the coolest badges and enjoy awesome perks from us by connecting with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product. Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll free : 1-800-10-726-7864 Globe Toll Free : 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM) or via LIVE CHAT SUPPORT: https://livechat.support.samsung.com/Customer_new/PH 

You may try to verify your account first. 😀 Stay safe and have a nice day ahead!

0 Likes
Anonymous
Not applicable
Galaxy A

Situation here the same. I realisZe and found out that our Samsung accounts were copied because we are not logging out. They are using the other PORT and inner core where you could find in digital well being, the "WORK TIME".

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Anonymous
Not applicable
Galaxy A

And also I am suspecting other people phishing our accounts, since we were not active and gadgets were not yet set up and stable Internet connections. People who worked part time online are now doing it full time since LOCKDOWN implemented, because their volume are massive.

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Khaled75
Expert Level 5
Galaxy A
Pls help how to update Samsung A12
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