- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-24-2022 08:33 AM in
Galaxy AI have tried turning the phone off and back on. I have made sure the mic works properly. I have taken the sim card out and turned the phone back on. I made sure all software was up to date. Everything else works fine the texting the video and I xan hear everybody well. Any advice?
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-24-2022 01:35 PM in
Galaxy AK.
Power off the device & wait 15 seconds.
Press & HOLD the Power & Volume UP buttons until you feel the phone VIBRATE & Release BOTH buttons at the same time.
Wait a couple of seconds until you see the Recovery Menu.
Use the Volume button to scroll down to "Wipe Cache" & Select it with the Power Button.
Wait until the Recovery Menu Defaults Back to "Reboot System Now".
If you haven't done it before, it may not seem to be obvious.
No worries, you'll get it this time 😉
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-24-2022 01:55 PM in
Galaxy A- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-24-2022 02:01 PM in
Galaxy A- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-24-2022 02:05 PM in
Galaxy AWhat device do you have?
It's not plugged into the charger while you are doing this?
Maybe wait longer after you power off your device, like a minute, just to be absolutely sure that it's powered off.
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-24-2022 02:06 PM in
Galaxy A- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-24-2022 02:07 PM in
Galaxy A- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-24-2022 02:20 PM in
Galaxy AAny chance that the Volume UP button on your device is sticking or not working properly?
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-24-2022 04:30 PM in
Galaxy A- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-24-2022 04:50 PM in
Galaxy AOkay, try this.
Almost exactly the same as before:
Power Off the device & Wait 30 Seconds.
Press AND HOLD the Power & Volume UP buttons.. ⚠️BUT⚠️ THIS time... RELEASE BOTH buttons as SOON as you see the Logo pop up on the screen. 🤞
It *SHOULD* have worked waiting for the vibration, but... since it doesn't make sense, try it this way...
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-24-2022 05:43 PM in
Galaxy A