Original topic:

network connection keeps dropping

(Topic created on: 08-26-2020 05:04 PM)
chasingcharles
Beginner Level 2
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Galaxy A
I've been using the Galaxy A30 for about a year and a half now. Everything was smooth, but when I got the last software update (july 31), I noticed that Ive been having trouble keeping a wifi connection. For some odd reason, during the middle of a game, a video, or any function that needs wifi, the wifi suddenly gets disconnected. It would reconnect after a few seconds, but its becoming quite a pain. I've tried resetting my network settings. I've restarted my phone. I cleared my network cache. I really dont want to hard reset my phone. Does anyone know how to fix this?

Edit: To clarify, all my devices at home work fine. None of them drop their connections when I use them.

3 Comments
waaa5
Active Level 5
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Galaxy A
Is there an option to change MAC adress in the wifi settings? If there is try setting it to the other option not selected
chasingcharles
Beginner Level 2
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Galaxy A
The only options are to Use a randomized mac address or to use the device mac address. On default, it was set on randomized, should I change it to device mac?
Avalone
Active Level 1
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Galaxy A
same now.. wifi connection still drop...