masud26
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12-29-2022 09:39 AM in
Galaxy A
My Samsung a52 5g today i give security update. But after update my phone network no come. What can i do now
3 Comments
JP19
Active Level 10
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12-29-2022 09:47 PM in
Galaxy A
Hi, what do u mean by network error? Are u experiencing no mobile data connection, even though u turned on Mobile Data?
masud26
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12-29-2022 10:36 PM in
Galaxy A
Not only Mobile data sim network also never come.today morning i give security update after update sim network no come
JP19
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12-29-2022 11:37 PM in
Galaxy A
May I suggest if u have another sim card, which u could borrow from someone, to see if ur phone is receiving any network?
If it is receiving using someone's sim card, most likely is ur sim card that is faulty.
If u are also not receiving, I would suggest using the Smart Tutor to screen share ur device screen to the technician and he/she will be able to navigate thru ur phone to check the settings.
If he/she is still unable to resolve the issue, then consider visiting the service centre, since u will need to spend some time to make the trip. Hopefully, ur device is still under warranty, right? 👍
If it is receiving using someone's sim card, most likely is ur sim card that is faulty.
If u are also not receiving, I would suggest using the Smart Tutor to screen share ur device screen to the technician and he/she will be able to navigate thru ur phone to check the settings.
If he/she is still unable to resolve the issue, then consider visiting the service centre, since u will need to spend some time to make the trip. Hopefully, ur device is still under warranty, right? 👍
