No signal.

[jesey]

Hi., what happen to samsung now., after the latest update signal of my A72 has gone.😡

[jesey]

My A72 already restored to factory settings but still no signal both sim or network. Smart and Globe. Adroid 12 😤 😡

[butete]

try globe sim only then select 2G and are you able to call and sms

[jesey]

Yes but connot select the 2G and 3G.

[jesey]

My Galaxy A7 is not 5G. Only 4G.

[butete]

and you are already outdoors?

[jesey]

Yes., maybe the problem is. Adroid 12 update is good for 5G only. Got in trouble for this. I regret on buying this Phone brand Samsung. More bugs on OS but this the worst happen. Lost on signal.

[butete]

i suggest goto nearest authorized samsung service center

https://www.samsung.com/ph/support/service-center/

let them diagnksed further possible reflash the android os.

[SamsungRightCare]

Hello jesey,

5G Internet full coverage is not yet implemented throughout the Philippines. Some areas may experience down and lagging internet service issues dependent on mobility, signal coverage area, intermittent due to surrounding trees, tall buildings, concrete walls, depressed, remote areas, etc. 

You may try the suggestion of butete here. 

Thanks for your patience and understanding.