Jack5319
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05-18-2025 04:45 AM in
Galaxy A
Since update Jan 1 2024 to ONE UI 5.1 the 3rd party Google Play app NCL for Norwegian Cruise Line is now showing a black screen when opening on Galaxy SM-A515W phone. The same app Rel version is working ok on Samsung Galaxy Tab E.
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Jack5319
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05-21-2025 07:30 AM in
Galaxy A
I've tried all of the above, and even tried factory reset, like stated earlier my phone and my wife's phone have same problem
Jack5319
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05-22-2025 04:09 AM in
Galaxy A
Will someone look into the problem?
Jack5319
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05-28-2025 01:18 PM in
Galaxy A
As i can see, with the poor level of support i am getting, regarding this problem that you aren't interested to keep me as a happy Samsung customer!

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