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11-30-2023 04:21 PM in
Galaxy A![Moderator Moderator](/i/rank_icons/moderator.gif)
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12-01-2023 12:48 AM in
Galaxy AHi Markkko! New software updates can be buggy at first, especially major ones. So what we recommend is that you wipe your cache partition. 📱 Doing so clears out temporary files from your phone's operating system. It also cleans up any extra files from apps you have already uninstalled. This can help resolve some issues as it clears out potential bugs. It's completely safe, and here's how you can do it:
- Turn off device
- Connect your device to a computer
- Press and hold the Volume Up and Power buttons
- Once the Android recovery screen shows up, release all buttons
- Use the Volume Down button to hover over "Wipe cache partition"
- Press the Power button to select "Wipe cache partition"
- Use the Volume Down button to hover over "Yes"
- Again, use the Power button to select and confirm your choice
- Wait for the system to wipe the cache
- Reboot your device like normal
Good luck and let me know if this works!
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12-09-2023 04:53 AM in
Galaxy A- Mark as New
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01-20-2024 10:40 PM in
Galaxy A![](/skins/images/DF1E10AF19273B2928B2C804F15FE05F/responsive_peak/images/icon_anonymous_message.png)