Can you help me guys. My Galaxy A52 started notifying me with "moisture has been detected in your charger/USB port". I had this when i took pictures on the beach, a small wave rised up when i held my phone, so it got wet. My phone did not really get submerged in water, the wave hit was very quick. My microphone and speaker are working normally. I only got the moisture detected notification.
It's the 4th day today of this persistent notification. I was able to charge it to 100% yesterday because the notification went off when i placed my phone in a jar of silica gel, then today the notification came back. I already tried updating my phone as well, thinking that it's a software problem, but the problem is persistent. Do you have any tips because my phone is about to shut down. Thank you very much!
Have you washed it with tap water after it got wet by salt water? Coz if you don't there's a good chance the salt from the ocean could corrode the metal parts in the charging port. That might be why it's telling your there's moisture..
Our support team will gather data for documentation, and will further arrange an appointment on your nearest ASCs (door-to-door pick-up is available for users within NCR) for assessment, and/or replacement of the part/s should the cause be determined to be software related (highly subject to approval).
