We are sorry to hear about your experience with your beloved Samsung Galaxy A50 and its issue with fast draining battery, and we apologize for the inconvenience it caused you.
I really understand that you are worried about encountering your device with the unusual battery performance. If it happens to me, I'll feel the same. But don't fret; we are here to guide you and offer solutions to restore your device to optimum performance.
Before you try out the recommendations below, be sure to check ifyour device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:
Step 1.Go toSettings> Software update.
Step 2.Tap on Download and install.
Step 3.Follow the on-screen instructions.
Step 4.Restart your device.
If that doesn't work, you may submit an error report through the Samsung Members app as follows:
Step 1.Long press Samsung Members icon on Apps screen and tap Error reports.
Step 2. Tap OK on agreement popup to send system log data.
If the problem persists, immediately bring your device to the nearest Samsung Authorized Service Center.Rest assured that our Samsung engineers and technicians are competent to assess your device, offer suggestions, and provide prompt solutions to restore it to optimum performance.
