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Original topic:

Phone won't charge using Power Delivery charger

(Topic created on: 07-24-2024 02:38 AM)
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ljbulusan
Active Level 10
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Galaxy A
So guys paano ayusin tong phone ko (Galaxy A12) na ayaw mag charge sa wall charger

Ngayon lang naman to nangyari guys, before i took a nap (1pm) hopefully na mafull charge paggising ko, i decided to plug my phone (25 % when i plugged in), then nung nagsing na ako mga 3pm tas tiningnan ko phone ko is nasa 45% without the charging indicator. As in ayaw mag charge

Yung gamit ko na charger is yung Ugreen 25w Power Delivery since the original charger broke, mag 2 years na guys na no issues naman, nagtaka nga ako kasi ngayon lang to. I tried to plug my mom's phone (same model as mine) then it charges and also to my powerbanks and my secondary phone, dito lang talaga sa phone ko ayaw.

I tried plugging my phone to my laptop, and it charges, but not in the wall charger. I tried restarting my phone but still, it won't charge on the Power Delivery charger.

I tried charging my phone using other charger (since i have a secondary phone, but it uses a superVOOC (oppo) so i decided to test it), and it charges....but only displays Cable charging instead of fast charging

Idk why......the charging port is clean since I'm cleaning my phone's port once a month. Also my phone charger port still have tight grip to the charger....so it's not loose.

Restarting the device, cleaning the port, cleaning cache partition, and rebooting to safe mode, still nothing....




1 REPLY 1
TeamGalaxyBianx
Moderator
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Galaxy A

Hi, ljbulusanWe completely understand that you might be feeling concerned about your phone not charging. This can be frustrating, but don’t worry—our recommendation is to visit a nearby service center. The technicians there will be able to diagnose the problem and perform any necessary repairs to get your device working properly again. ⚙

You can find the nearest service center to you here: http://smsng.co/SCLocator-SM 📍

📱 We also made it easy for you to book your appointment! You may do so directly from the Support tab on your Samsung Members app.

If you have any more questions or need further assistance, feel free to reach out.

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