Please Provide A51 Firmware Update.

[Dhyandra]

I have some issues about my A51 since get the latest update. My phone often stuck in boot logo for an uncertain amount of time. I keep trying restart it but sometime it works for some attempts. What a complicated booting if I should enter recovery mode first again and again :( Please fix this immediately because this is fundamental thing for us.

Thanks for your advance.

[YogaFrama]

just reset the factory data your problem is complete ..

thank uu

[Dhyandra]

Well, I think dactory reset will be the last decision if any attempt didn't work. But our one big job is back up then re set-up all our apps and data.

[Moderator2]

Mohon maaf atas ketidaknyamanannya ya. Samsung akan terus berusaha untuk melayani customernya. Bisa ditunggu update patch selanjutnya untuk fix problemnya. Bisa juga sampaikan feedback melalui tab Get Help. Terima kasih.

[Dhyandra]

Terima kasih atas responnya.