Original topic:

Poor Video Quality on a52s 5G?

(Topic created on: 11-11-2021 10:43 PM)
RanLequillo
Beginner Level 4
Options
Galaxy A
The photo and videos are okay with my phone but when i send it to my friends and other phone the video quality comes poor.
3 Comments
Bern2Hell
Options
Galaxy A
It depends on the app you send your photos and videos.

Usually FB and FBM depixelates the files to reduce the size.

If you want to retain the quality send it via viber or telegram. But expect bigger files. 😊
summeRamirez
Expert Level 2
Options
Galaxy A
+1 on our fellow member's comment. Most of the social media apps "downgrade" the quality of the videos and pictures. My friends and I either use Viber, WhatsApp or Nearby Share.
Options
Galaxy A

Hi Ran! I'm Sam, your friendly Samsung Customer Service guy. Welcome to Samsung Members Community! Explore your new hub for all things Samsung and beyond. Earn the coolest badges and enjoy awesome perks from us by connecting with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product. Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll-free: 1-800-10-726-7864 Globe Toll-Free: 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM).

As for your concern and as per the comment of your fellow member here, file size and quality may be altered when sent using other apps so as to reduce upload/send time. You may opt to send original files via email, Viber, and/or upload it to Google Drive and share the link with your peeps. 

Oh, and Bluetooth is still available should you choose to send it to your friends' device if you're with them. 😉

Hope to have helped you too! Keep safe and enjoy the weekend. 😊

0 Likes