Ramplus issues

[Adriel92]

Is it me or the ram plus feature for my phone isnt working properly or even most of the other samsung users having these issues,

My phone Can Reach up to 4gb Vram So it means 4Gb Ram + 4Gb Vram is supposed to act like 8gb ram.. I know Vram Is much slower than dedicated ram But This one Ist working well than most of the other brands that has vram either.. Like (Oppo's) Mid range phone that has 4gb ram and 4gb vram, my mom has that and she can keep up to 10 apps open Over a 4gb ram phone? But mine Couldn't even open 2 apps and the animations is stuttery..

Weirdly enough When I changed the Vram to 2gb ram... Laggy animations is GONE i mean gone... and apps can now run mostly 3-5 apps I dont know whats the issue here but I hope The ram plus would get optimizingly fixed.

[butete]

better send error report

[SamsungRightCare]

Hello Adriel92,

Thank you for letting us know that your Samsung Galaxy device is experiencing RAM plus ineffective optimization.

Really understand where your frustration is coming from. With the RAM Plus feature on your Galaxy phone, it supposed to work, select on how much internal storage to use as virtual memory to improve app performance. But don't worry; we're here to guide you, offer quick fixes, and resolve issues with your device.

RAM Plus is a feature on your Galaxy phone that provides intelligent memory expansion by using your storage as virtual RAM. With more RAM, you can have more apps open in the background and launch apps faster.

A) How to Use RAM Plus?

Step 1. Go to Settings > Battery and device care > Memory.

Step 2. Tap on RAM Plus and select how much internal storage you would like to use as virtual memory. 

Step 3. Tap on Restart now. 

https://www.samsung.com/sg/support/mobile-devices/what-is-ram-plus-and-how-to-use-it/ 

Following are basic steps to try in order to troubleshoot and find possible solutions to your device communication issues.

B) Ensure that your device is up-to-date with the latest Software updates.

Settings > About Phone > Software Updates > Download and Install > Follow On-screen notifications.

C) Restarting your device.

Press and hold the Power key and the Volume down key simultaneously for more than 7 seconds to restart it.

D) Close running apps on the background.

Go to Settings > Apps & Notifications > Apps. You’ll see your apps load in alphabetical order, and from here, you can click into any app and decide to Force Stop or Uninstall it.

E) Running the Diagnostic Tools under Samsung Members app.

1. Run Samsung Members and select Get help on the lower half of the screen.

2. Tap View Tests located under Diagnostics.

3. Diagnostics checks, Individually Tap the following;

     "Wi-Fi" & "Battery"

4. Your Galaxy phone will then run through the checks.

5. Follow the on-screen instructions to complete the check.

6. You can view your results after each check is complete.

F) For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport  

G) Or Contact our Samsung direct hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

84222111 [All Product, Landline]

Daily (8:00 AM to 8:00 PM)

H) If the problem persists, immediately bring your device to nearest Samsung Authorized Service Center.

https://www.samsung.com/ph/support/service-center/

Hope this content is helpful and your problem gets solved. 

Make sure to click the ACCEPT AS SOLUTION button in your subsequent response if we have satisfied your inquiry.

[ljbulusan]

I'm using Galaxy A12 (A125F) and didn't encounter any problem regarding to RAM PLUS

I have 4gb physical ram and 4gb ram plus and it able to hold up to 10 apps in the background with a little lag or delay while switching apps

What's the model of your device anyway?

[Adriel92]

I do have Samsung A31, which is had better performance,but the ram plus kills it... It made the ui sluggish than my old samsung A20, After one ui 4.1 the a31 became Terrible ... But I noticed that Disabling ram plus Helped my phone to run well

[ljbulusan]

Yeah, hopefully in One ui 5 you'll able to disable ram plus

If your device will the update then your lucky

[Adriel92]

Or atleast.. hope they fix the real issues behind it, And I doubt it would Update to one ui 5 since the a51 Is not far away about its performance yet that Device is morely to get android 13

[Vasilis1]

I had the same issue. I turned it off and my phone performs much better now. I suggest you to do the same. It seems that this setting only lowers the performance. That's because enabling VRAM mostly uses the vram which is slower. By disabling it, you force the phone to use the real RAM which is faster and gives you better performance. By turning it to 2 GB you made it so the phone can't use more than 2 GB of VRAM so it uses more of your real RAM. You better disable it to force your phone to use the whole real RAM.

[Members_JSc5QRz]

I have the same issue. I have s20fe and (maybe I don't understand how this works) it but I think of whatever I'm adding from ram plus, the total ram should be 6gb.

I tried adding an additional alarm widget and it says my memory is full. Likewise when I try to upload a file into an online form - same message.