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(Topic created on: 07-05-2022 04:04 AM)
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fahad0
Active Level 1
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Galaxy A
Does your phone stop screen recording at 3 seconds if u record it on the resolution 1080p
5 Comments
Khaled75
Expert Level 5
Galaxy A
No.
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SamsungRightCare
Community Manager
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Galaxy A

Hi, fahad0!

Have you tried clearing data and cache on Samsung Capture? You can find Samsung Capture on Settings > Apps > Samsung Capture.

If this didn't work, you can reinstall Samsung Capture by Settings > Apps > Samsung Capture > tap the three-dot menu and select Uninstall Updates. Then, go to Galaxy Store and reinstall Samsung Capture again. You can tap on the Screen recorder button from the notification panel and choose to allow permission.

Hope this troubleshooting steps can help your concern. Thanks!

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fahad0
Active Level 1
Galaxy A
I can't find samsung capture?
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SamsungRightCare
Community Manager
Options
Galaxy A

Hi, fahad0!

Have you tried checking Samsung Capture on Galaxy Store? Here is the link if you still can't find it: https://galaxystore.samsung.com/prepost/000005060510?appId=com.samsung.android.app.smartcapture

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fahad0
Active Level 1
Galaxy A
It says its installed but I can't find it anywhere in my phone
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