Regarding October software update

[Louis21]

After I installed october software update of nearabout 555mb in my Galaxy A51. These problems happen with me which is also happening with other people

1. Battery Drain

2. Its lagging a lot

3. I can't play videos

4. The phone speakers and microphone are not working

5. Its heating a lot

[TeamGalaxyDD]

Hey Louis21! You can reach out to any of our Samsung Experience Stores where experts can help you out with your problem: storelocator (samsung.com)

You may also reach out to us remotely through these channels:


Mobile Devices Hotline:
#GALAXY (just dial #425299) [Toll Free to all networks]
(02) 8422-2177 [Standard Landline]
Available 24/7

You can likewise send us an email through spr.ly/SamsungPH-Support or engage with us through our Live Chat Support at spr.ly/LiveChatSupport. Our Customer Service will be glad to assist you.

[chelsxy]

Hi ano ginawa mo na fix ba a51 user din ako same prob

[pricklepangs]

Same problem also, **bleep** samsung