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Original topic:

Samsaung original adapter type and type c cable is not working on my phone a71

(Topic created on: 08-26-2021 12:47 AM)
Beginner Level 2
Galaxy A
Why my fast adapter 25w type c and type cable is not working on my phone a71..after i reset my phone?? But usb to type c charger is working..and my type to type adpter and cable is working in other devices like go pro?? What shoul i do?
1 Comment
Community Manager
Galaxy A

Hi! I'm Sam, your friendly Samsung Customer Service guy. Welcome to Samsung Members Community! Explore your new hub for all things Samsung and beyond. Earn the coolest badges and enjoy awesome perks from us by connecting with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product. Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll free : 1-800-10-726-7864 Globe Toll Free : 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM) or via LIVE CHAT SUPPORT:

If you already used different charger on your device, the problem will be on the charger itself. Maybe it is not compatible. For you to be sure, kindly give us a call in our hotlines. So that our friendly customer service will have the proper documentations for your case. Stay safe and have a nice day ahead!